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Collections Manager

JOB DESCRIPTION

Collections Manager



Major Financial Institution seeks professional Collections Manager to oversee entire Operation of Collections Team. My client offers a true work/life balance, dynamic environment and a team-oriented culture with a company that puts employees first! My client offers a comprehensive benefit package which includes paid medical, dental, vision, disability, life, matching 401K, advancement opportunities plus more! This top-ranked Corporation offers true recognition to key, value-added employees………………



Collections Manager Responsibilities:

• Manage and establish compliance and oversight functions for Collections Operations.

• Ensures that collection policies, procedures, practices and documentation meet federal and state guidelines.

• Maintain the satisfaction of compliance standards by continuously monitoring volumes, actions & results in the Collections Department.

• Establish standards of performance to ensure a superior level of customer service by coordinating and supervising the operations of the Collections Team.

• Attain assigned goals and business plan initiatives, providing staff member with regular progress updates and coaching sessions.

• Responsible for meeting collection service & quality objectives as assigned.

• Manage team of Collection Representatives. Promote a positive, “fun” work environment.

• Accountable for the selection, training, development and performance evaluation of all Collections staff members.

• Implement supervisory responsibilities in accordance with the Financial Institution’s policies and applicable laws.

• Continuously work to improve system processes, workflow and procedures, maximizing staff efficiency and effectiveness.


Collections Manager Qualifications:

• Business-related College Degree

• 3-5 years related Financial Institution experience.

• 3 years or more of management experience and/or applicable supervisory training

• Strong knowledge of consumer and Indirect lending collection laws and regulations including Financial Institution and governmental agency regulations and policies.

• Proven high level of knowledge within collection industry, bank products and services. Knowledge of Collections acumen.

• Excellent communication, organizational, and interpersonal skills required.

• Promotes respect, dignity and integrity at work

• Professional impact – Project a positive image through attention to personal appearance, language and behavior.

• Ability to identify critical needs and develop workable recommendations

• Computer savvy



$$$ Competitive & generous Compensation Plan commensurate with your experience level. Send your confidential resume today to Dru Brock / Snelling Baton Rouge    [email protected]

 

LOCATION

Baton Rouge, Louisiana 70801

PAY

$67600 Yearly

INDUSTRY

Commercial Banks

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