Major Financial Institution seeking a professional Collections Manager to oversee entire Operation of Collections Team. My client offers a true work/life balance, dynamic environment and a team-oriented culture with a company that puts employees first! My client offers a comprehensive benefit package which includes paid medical, dental, vision, disability, life, matching 401K, advancement opportunities plus more! This top-ranked Corporation offers true recognition to key, value-added employees………………

Collections Manager Responsibilities:

• Manage and establish compliance and oversight functions for Collections Operations.
• Ensures that collection policies, procedures, practices and documentation meet federal and state guidelines.
• Maintain the satisfaction of compliance standards by continuously monitoring volumes, actions & results in the Collections Department.
• Establish standards of performance to ensure a superior level of customer service by coordinating and supervising the operations of the Collections Team.
• Attain assigned goals and business plan initiatives, providing staff member with regular progress updates and coaching sessions.
• Responsible for meeting collection service & quality objectives as assigned.
• Manage team of Collection Representatives. Promote a positive, “fun” work environment.
• Accountable for the selection, training, development and performance evaluation of all Collections staff members.
• Implement supervisory responsibilities in accordance with the Financial Institution’s policies and applicable laws.
• Continuously work to improve system processes, workflow and procedures, maximizing staff efficiency and effectiveness.

Collections Manager Qualifications:

• Business-related College Degree
• 3-5 years related Financial Institution experience.
• 3 years or more of management experience and/or applicable supervisory training
• Strong knowledge of consumer and Indirect lending collection laws and regulations including Financial Institution and governmental agency regulations and policies.
• Proven high level of knowledge within collection industry, bank products and services. Knowledge of Collections acumen.
• Excellent communication, organizational, and interpersonal skills required.
• Promotes respect, dignity and integrity at work.
• Professional impact – Project a positive image through attention to personal appearance, language and behavior.
• Ability to identify critical needs and develop workable recommendations.
• Computer savvy

$50,000 plus Compensation Plan commensurate with your experience level. Send your confidential resume today to Veronica Sweet / Snelling Baton Rouge

[email protected]